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Order Fulfillment Systems

An Order Fulfillment System or OFS is any system that assists in fulfilling a customer order.  In terms of this site it refers to a system that depalletizes and then re-palletizes product for shipment to a sales center.  OFS systems can vary greatly, and the only limitation to the size and complexity of an OFS system is ones imagination.

As an example, let's consider a very simple OFS system, as shown below.  In practice, this may be too simple to every put into practice, but it makes a good place to start our discussion.  As shown the robot "cell" consists of a robot, a robot controller, a safety fence, two source pallets, located near the top of our drawing, two destination pallets located near the bottom of our drawing and a stack of slip sheets, just to the right of center.

 

We will assume for the sake of argument that the two source pallets each contain a different product.  For our discussion let's assume a beverage operation.  We'll say that source pallet 1 is a pallet of 24 pack cans.  We'll say that there are 96 cases per pallet.  Source pallet 2 consists of 2 liter soda.  There being 8, 2 liter containers per case.  We'll say that there are 48 cases per pallet.  We also need to make an assumption concerning the robot.  We'll assume that the robot can pick up only 1 case per cycle.

A customer (in this case a small grocery store) orders 32 cases of 12pk cans and 16 cases of 2 liters.  The order is transferred to a computer (not shown) that computes the exact x,y,z coordinates corresponding to the pickup position from the source pallets and the exact x,y,z put down coordinates at the destination pallet, of each and every case.  This "robot manager" transfers this list of pickup and placement coordinates to the robot controller.  The robot controller takes the list and directs the robot to pick up the first case from the source pallet, in this case pallet 1.  After picking the case up, the robot physically transfers it to destination pallet 1 (which is previously empty).  One by one, each case is picked up from the source pallet and put down on the destination pallet, in turn.  When all 32 cases of cans are stacked, the robot then starts retrieving cases from the pallet of 2 liters.  After completing each "layer" (or tier) of 2 liters, the robot retrieves a slip sheet (usually cardboard) from the slip sheet pile, and lays it gently on top of the first layer of 2 liter cases.  This slip sheet improve the stability of the load.  After the slip sheet has been laid down, the robot continues to stack the remaining layer of 2 liter cases.  When the layer is finished, the order is complete.  This pallet can be shipped to the customer.  When a new order comes in, the robot will begin working to fulfill it.

 

Now that we've walked through the basic elements of an OFS system, we can consider a larger system.  Unlike the simple system that had only two source pallets and two destination pallets, this system has 64 source pallets and up to 32 destination pallets.  The source pallets are located in a "bin", where each bin can hold up to 3 pallets of the same product type.  Whenever, the robot depletes a pallet, the pallet is removed and the 2nd case in the bin moves into the primary position, and there are two source pallets (of that product type) left.  An indicator light will come on over that bin, and a forklift operator will be dispatched to refill the bin with another pallet, or an Automated Storage and Retrieval System could be employed to refill the bin.

The system depicted below requires 4 robots, each mounted on either an 'X' directional gantry, or some type of shuttle cart, where it is free to move back and forth picking product from one of its 16 source pallets, and then placing the case on the destination pallet.

 

Again, a "robot manager" computer system is required to coordinate the stacking of orders onto the destination pallets.  The destination pallets move down a conveyor from time to time, as the orders are filled.  First being stacked from robot 1 and 2, and then moving on to be stacked by robot 3 and 4, depending upon the requirements of the order.  As orders are filled, the completed pallets move down and out of the loading area, to be picked up by a fork lift operator or they continue moving on the conveyor toward a stretch wrap machine or other process machinery and/or labeling equipment.

So, an OFS system consists of the following:

  1. WMS - Warehouse Management System.  This is the system that has the customer orders.
  2. Robot Manager.  Computer system that takes the orders provided by the WMS and creates a set of instructions that the Robot Controller can understand.
  3. Robot Controller(s).  Proprietary control that is purchased with the robot from the robot manufacturer.  This system controls every function and action of the robot.  It takes the case pickup / placement instructions and actually controls the various robot joints (motors) to achieve the Robot Manager commands.
  4. Robot(s).  As many as needed.  This could also include the gantry or shuttle cart that moves the robot.
  5. Source Pallets  -  Products that are sold
  6. Destination Pallets - In process or completed orders

 

We could show many, many different configurations of OFS systems here, but as with the other pages on the site, our purpose is more to educate than innundate.  Our hope is that by showing the very simple and the very complex, that you, the reader can get a good feel for the types of systems that we are capable of delivering, and that we are able to meet your needs, however simple or complex they may be.

 

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